Privacy Policy
Privacy Policy of ALEXANDRIA KURZ LLC
1. Introduction
Thank you for visiting the website of ALEXANDRIA KURZ LLC (hereinafter referred to as “we,” “us,” or “the Company”) at alexandriakurz.com. We highly respect your privacy and are wholeheartedly committed to safeguarding your personal information. This Privacy Policy is designed to clearly explain the ways in which we collect, use, protect, and process your personal information.
2. Information We Collect
Personally Identifiable Information
We collect information that can directly identify you, such as your name, email address, phone number, and mailing address. This information is essential for processing your orders, providing customer service, and communicating with you about your purchases.
Payment Information
When you make a purchase on our website, we collect payment information, including credit card numbers, bank account details, or other payment - related information. This information is solely collected for the purpose of processing transactions and is never used for any other unauthorized purposes.
Technical Information
To enhance your browsing experience on our website, we gather technical information such as your IP address, browser type, device information (including make, model, and unique device identifiers), access time, and operating system. This data helps us understand how you interact with our site, troubleshoot any issues, and improve the overall functionality and user - friendliness of alexandriakurz.com.
Transaction Information
We keep track of your transaction information, which includes details about your purchase records (such as the items you bought, the date of purchase, and the price paid) and your purchase habits. This information enables us to offer you customized services, such as personalized product recommendations based on your past purchases of our unique products.
3. Use of Information
Order Completion and Management
Your personal information is crucial for us to complete and manage your orders accurately. We use the details you provide to process payments, arrange shipping, and ensure that the products you purchase from ALEXANDRIA KURZ LLC are delivered to you in a timely and correct manner.
Customer Service and Support
We use your information to offer efficient customer service. Whether you have a question about a product, need assistance with an order, or have a concern, our customer service team can use the information you've provided to better understand and address your issues.
Communication
We will send you order confirmations, shipping notices, and other related information to keep you informed about the status of your purchases. Additionally, with your consent, we may use your email address or phone number to send you marketing information, such as details about new product launches, special promotions, or exclusive offers related to our product range.
Improvement of Products, Services, and Website
The information we collect helps us improve our products, services, and the website itself. By analyzing your transaction information and browsing behavior, we can identify areas for improvement, develop new and better - suited products, and enhance the functionality and design of alexandriakurz.com to provide you with a more enjoyable shopping experience.
4. Protection of Information
We implement a comprehensive set of appropriate technical and administrative measures to safeguard your personal information from unauthorized access, use, or disclosure. For payment information, we utilize industry - standard encryption technology to ensure its security during transmission and storage. We also regularly review and update our security measures to adapt to evolving threats and maintain the highest level of protection for your data.
5. Information Sharing
We have a strict policy of not selling, renting, or exchanging your personal information to third parties. However, we may share your information in the following specific circumstances:
With Partners and Service Providers
We may share your information with our partners and service providers who assist us in providing necessary services. This includes payment processors, who handle your payment transactions securely, and logistics companies, who are responsible for delivering your orders. These partners are contractually obligated to protect your information and use it only for the purposes of providing the services we've engaged them for.
As Required by Law
We will disclose your information if required to do so by law or as directed by a government authority. This may include responding to subpoenas, court orders, or other legal processes.
6. Your Rights
You have certain rights regarding your personal information. You have the right to access the information we hold about you, correct any inaccuracies, or request the deletion of your information. If you wish to exercise these rights, you can contact our customer service team at any time. Our contact details can be found on the “Contact Us” page of our website.
7. Use of Cookies
We use cookies on our website to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit alexandriakurz.com. They help us analyze website traffic, remember your preferences, and provide you with personalized content. For example, cookies can remember the items you've added to your shopping cart, making it more convenient for you to complete your purchase. You can choose to disable cookies through your browser settings. However, please note that this may limit your ability to use some of the features and functionality of our website.
8. Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or to improve the clarity of our policy. Any changes will be posted on our website. We encourage you to check this page periodically to stay informed about the most current version of our Privacy Policy.